Shipping Rates

Standard Shipping Across Australia: $9.99 AUD

Express Shipping Across Australia: $11.99 AUD

Estimated Delivery Times

Standard Shipping: Estimated delivery time is 5-7 business days depending on the destination.

Express Shipping: Estimated delivery time is 1-4 business days.

Delivery times are estimates and may vary depending on your location.

Processing Time

All orders are processed within 3-5 business days (Monday through Friday, excluding weekends and public holidays).

Orders are not shipped or delivered on weekends or holidays.

Tracking Options

Once your order is shipped, you will receive an email with tracking information so you can monitor the progress of your delivery.

Please note, tracking may take up to 24 hours to update after the shipment is dispatched.

Missing or Lost Packages

If your package has been marked as delivered, but you have not received it, please first check with your neighbors or contact your local post office.

We are not liable for packages marked as delivered but not received.

Please contact us at chanaelorenmakeup@gmail.com for any questions.